A well-seasoned sales associate wants you to know his favorite things about Michael’s Flooring & Cabinets
Yo Zobrist is an experienced sales professional and project manager at Michael’s Flooring and Cabinets with a 10-year tenure and counting. When it comes to the benefits of shopping at Michael’s, Yo knows them all. Here are his top five:
1. As a customer, you are valued!
As customers, you matter to us significantly. During a recent interview, Yo explained how he values the relationship he strives to build with all of his customers. He wants to get to know his customers so he can offer solutions–solutions that solve real problems. Yo is also willing to go the extra mile to make his customers happy, from an after-hours phone call to ensure installation has been completed to going out in the field and building relationships with general contractors. Yo enjoys watching relationships with his customers grow over time.
2. Time Makes a Difference.
Yo enjoys watching a mutually benefiting relationship grow over time. He remembers selling a small area rug to Everett King of Everett King Consulting four years ago for her personal home. Now, she is a local designer and works with Yo for many of her design projects. This relationship started with a small project, but over time has become a true business partnership. Yo loves this aspect of his job, watching relationships grow over time. Each project manager at Michael’s hopes to show you true dependability and reliability to cultivate relationships that last.
3. Price is not the only factor.
When purchasing products for your home, price is not all that matters. Yo often uses this analogy with his customers. “We are not the Masertis of flooring, and we also do not sell junk. We offer high quality, affordable options. We know our position in the market.” Other factors that truly matter at Michael’s Flooring and Cabinets involve service, efficiency, good communication, and great value. Michael’s Flooring and Cabinets may be a small business, but has proven its ability to offer customers high quality products at a competitive price over the years.
4. We sell more than just flooring.
Our services include many varieties of carpet, area rugs, luxury vinyl, sheet vinyl, hardwoods, and engineered hardwoods, but that’s not all. We also have cabinets. We specifically carry the brands Ideal and Matrix Cabinetry. From kitchens and baths to laundry rooms and garages, we can help you maximize any space in your home with a custom cabinet system. We also offer free measuring as well as installation. We can rip out old flooring and cabinets and install new flooring and cabinets. We also deliver, which is an important distinguishing factor.
5. We are here to help you. Really.
No matter the size or scope of your project, we can help smooth the process. While it is helpful to know the general scope of your project, we also know that sometimes you do not know until you start getting your hands dirty. If you have questions, please ask us. If you do not see exactly what you are looking for, please ask. Recently, a customer was looking for a specific color that we were not actively showcasing in our showroom and asked Yo for assistance. After a quick phone call to the supplier, Yo was able to find and order that specific color.
Yo, along with all the project managers at Michael’s Flooring & Cabinets, is ready to help you with a variety of your home projects.
We truly value our customers and hope to show them their importance to us through every encounter. If you have been impressed with our service, please write us a Google Review. To read more about what our customers say about us, read reviews here.
